The perils for ecommerce in India

The ecommerce industry is seeing a repeat of the dynamics of the brick and mortar retail in India.in a fiercely competitive market, the e-commerce businesses will need to take a few lessons from the experience of offline retail in the last decade. Many lessons are inherent to a new industry but some of them are unique to the Indian market. They can ignore them only at their own peril.

Here is a link to my recent article in iamwire,a premier site for e commerce in India, which talks about what the industry can learn from offline retail.

  http://www.iamwire.com/2013/03/can-e-commerce-evade-the-hurdles-that-derailed-brick-and-mortar-retail/

Futile to Compare India with the West

India is a $1.4 trillion economy with a per capita income of $1000 odd. We tend to forget this when we crib about the facilities that the Government provides when we (read: a thin slice of the population with exposure to the West) compare our health facilities, roads, schools and welfare systems with those of Western countries like England, Germany, France and US. They are all $25000 odd or more per capita income economies. India is still way too behind.

Similarly, we fret and fume about the abysmal state of democratic institutions and the corrupt and squabbling politicians. But we are again comparing ourselves with countries which have a history of 200 to 300 years of democratic institutions and almost 100% literacy and single languages. India is still about 67% literate, has a maddening mix of cultures and languages with caste and religion thrown on top – a nightmare for governance.

It is good to be discontented and only this discontent will lead to progress but we need to accept the truth and realities too.

Anna's Movement

My post on Facebook on Anna on 23 Aug

Hi ! Can't support the movement because I think the method and the solution are wrong.

-Using Gandhian symbolisms like fasting,going to Rajghat,call for azaadi etc. for an action that is not Gandhian is manipulative.Gandhi fasted to repent or touch the conscience not to force.

- Right or wrong,good or bad,I as an ordinary citizen,have chosen MPs to frame laws - they are accountable to us. Anna's team does not hv the right to force an act on the rest.

-Dangerous precedent - signal to many that with a cause and some noisy support, they can armtwist.Too risky for a country with diverse agendas.

-Another body(an army of inspectors -Nilekeni) with such powers in India will be a worse version of legislature/judiciary/executive - corrupt & ineffective.Does not address fundmental issues of transparency,too much power with Govt etc.Cure worse than malady.

-Need to go to top experts for curing the cancer of corruption not quacks. All sensible voices who understand law,history and society etc. are apprehensive - people like Pratap Bhanu Mehta,newspaper editors,Harish Salve,Nilekeni and many more.

- The system is terribly rotten but need the right method and right solution (decentralisation,transparency etc) for lasting change.

Guilty Till Proved Innocent

Arushi Talwar’s case illustrates the abysmal level of public discourse in India.

The incompetence of almost all the institutions is the source. The wild proliferation of media, both TV and press, has positively worsened matters. The media picks up any insinuation and innuendo and has a tendency to make it a headline. The public laps it up.

In the Arushi murder case, the cops have done a thoroughly shoddy investigation, done u-turns on their conclusions, changed completely or selectively the reporting of key evidences. The trial court judgement flies in the face of common sense. The headlines in our media have picked up some incredible allegations and already pronounced the Talwars guilty. They have floated various theories around justifying the gory character of the Talwars.

In this environment, Open and Tehelka have done a yeoman service by publishing a different point of view. Their items are sensible, fact-based and coherent. It seems that anyone who studies the case closely believes that the Talwars are not guilty.

However, the bigger question is if the Talwars are not guility, who takes the responsibility for ruining their lives and in fact, they have suffered a punishment of unprecedented calumny and slander impossible for any human being to bear. Is it the CBI with its ineptness, the UP police with its crooked ways or the media with its only intent to sell? What punishment do they get?